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After-Sales Support

End-Users, Assistance, Swap, Testing, Repairs, Returns

images of people working on packing and after-sales activities
At IQUTECH, we specialise in the repair, refurbishment, and reuse of electronics. Our state-of-the-art facility and skilled workforce allow us to provide a full end-to-end service that extends product value, reduces waste, and generates long-term savings for our clients.

We started in 2009 as a service and repair provider for a multinational company. Since then, we have expanded operations to meet the growing demand for sustainable returns management solutions.

Repair & Returns Management

We help our clients introduce a repair-to-pool service, which results in significant cost savings and drives discussions on value retention.

Warranty and Out-of-Warranty Repairs 

Managing repair services on behalf of OEMs.

Rapid Product Replacement and Refurbishment 

Ensuring fast turnaround times for critical components.

Onsite Verification Testing and Expert Consultation  

Helping clients optimise their production and refurbishment.

We comply with:

EU Waste Framework Directive (2008/98/EC) and Ireland’s national waste management laws.

EU Waste Framework Directive (2008/98/EC) and Ireland’s national waste management laws.

EU’s REACH and RoHS directives, ensure no harmful substances are used in refurbishment.

ISO9001 certification, ensuring the highest quality in our operations.

How can we help you with After-Sales Solutions?

End-User Support

We help our clients deliver reliable, renewed products to end-users through expert refurbishment and logistics.

Expert Assistance

Our team provides tailored consultation, onsite support, and technical guidance throughout the product lifecycle.

Product Swap

We enable rapid product replacement via our repair-to-pool model, minimising downtime for customers.

Testing

Comprehensive diagnostic and verification testing ensures refurbished products meet or exceed original standards.

Repair

With deep expertise in disassembly and restoration, we carry out high-quality repairs for complex electronics.

Returns

We manage full reverse logistics, handling returns efficiently from receipt to refurbishment and redeployment.

We work in close partnership with Blocworx to manage our returns processes digitally, reducing reliance on multiple software solutions and optimising efficiency.

Man using software for product returns

After-Sales Case Studies

Market-leading products deserve to be backed up by top of the line service and logistics and for this, Keego Mobility has turned to Iqutech.
Pre-Sales Solutions
Product End-of-Life Solutions
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