Client Case Study: A Game-Changer for Fixed Mobile Substitution Broadband - eir FMS and IQUTECH’s “Repair to Pool” Success Story
As Ireland’s leading telecommunications company, eir has redefined its place in the market by leveraging the potential of IQUTECH's “Repair to Pool” solution. In conjunction with this, eir has successfully adopted a Hardware as a Service (HaaS) business model, delivering innovative and sustainable telecommunications services to over a million customers.
Boosting eir's Green Credentials
The “Repair to Pool” model, implemented by IQUTECH, revolutionized eir's approach to handling the vast flow of Fixed Broadband & eir TV products such as modems and set-top boxes, enhancing sustainability and efficiency. This strategy enables the collection, refurbishment, and redistribution of eir products, effectively reducing waste and boosting eir's green credentials.
As part of this transformative journey, eir launched 5G Broadband, a new Fixed Mobile Substitution (FMS) broadband product. This solution delivers high-speed internet connectivity to homes and businesses through eir’s 5G mobile network, especially those regions where wired broadband is yet to reach.
Transformational Hardware as a Service
As part of this transformative journey, eir launched 5G Broadband, a new Fixed Mobile Substitution (FMS) broadband product. This solution delivers high-speed internet connectivity to homes and businesses through eir’s 5G mobile network, especially those regions where wired broadband is yet to reach.
Susan Brady, eir’s Managing Director of Consumer & Small Business, remarks on this development, “5G technology can keep us connected, at home, at work, and on the go. In areas where fibre broadband is not yet available, this product can provide a real alternative. eir’s 5G mobile network can support increasingly diverse applications and this product offers our fastest ever mobile broadband with no limits data.”
IQUTECH’s innovative software, Blocworx, (www.blocworx.com) has been instrumental in managing eir’s transition to the new model. It has allowed eir to streamline their product lifecycle management, handling all stages from collection to testing, reworking, and redistribution.
50
OF CASES
No fault is found with the stock and it is repackaged and sent to a new customer
90
OF RETURNS
Faults are cosmetic faults that can easily be repaired/ refurbished
80
UNITS P/M
iQuTech are now processing 80,000 units for Eir every month!
Sustainable Streamlined Operations
In conclusion, by embracing the HaaS model and working closely with a specialized partner like iQuTech, Eir FMS has successfully streamlined its operations, significantly increased its financial health, and taken a significant step towards its ambitious climate change targets of zero emissions by 2050.
Join eir FMS in pioneering HaaS
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