With over twenty years of innovation, Waysion has been at the forefront of developing industrial-grade mobile data terminal solutions. The company now serves over thirty countries and regions worldwide. Its commitment to innovation and quality has positioned Waysion as a leading player in the industrial tablet market.
Supporting Waysion’s Expansion into Europe
The Challenge
As part of its growth strategy, Waysion aims to expand its presence and increase its market share in Europe. With this planned expansion comes the need for a trusted partner that can support both pre-sales and after-sales operations, ensuring customer satisfaction and maintaining high-quality standards.
However, scaling in Europe requires more than just ambition. It requires a deep understanding of EU regulations, responsive local service, and reliable after-sales support that upholds the brand’s reputation for quality and innovation. With our extensive experience in the European market and deep understanding of EU regulations, IQUTECH is well-positioned to support Waysion in its expansion plans.
Our Solution
As an experienced European partner, IQUTECH was appointed to handle both pre-sales support and after-sales support for Waysion. Our work with businesses in the Future Mobility space has shaped our pre-sales offering with seamless technical assembly, testing, and logistics across Europe.
Pre-Sales Services
- Order Processing & Fulfilment: Efficient, compliant, and timely.
- Quality Control & Technical Assembly: Rigorous checks and expert handling of complex industrial devices.
- Packaging & Pan-European Distribution: Fully managed logistics, aligned with customer timelines and regulatory standards.
After-Sales Services
- Returns Management: Seamless handling of product returns from across Europe.
- Repair & Refurbishment: Our award-winning circular economy model ensures minimal waste and maximum value recovery.
- End-to-End Lifecycle Support: Extending product life while enhancing customer satisfaction.
As an award-winning circular economy repair and refurbishment company, pre-sales and after-sales service are our core strengths. Our mission is to retain value for our customers by extending product lifecycles. We manage all product returns and repairs across Europe — helping to maximise value, improve customer satisfaction, and reduce waste of products and materials. Our facilities and professional team ensure that Waysion’s customers receive prompt, high-quality support without compromise.
The Results
Trusted European Partner for Waysion’s expansion
Waysion has partnered with an experienced and credible business that will help ensure a smooth transition into a new market. This decision not only supports growth and expansion but also enables Waysion to leverage the knowledge and expertise of a well-established operation across Europe.
Supported launch and delivery of industrial tablets across Europe
The launch of industrial tablets into the European market benefits from IQUTECH’s existing network of connections and associates. With our reach and facilities across the region, we ensure prompt product delivery and customer satisfaction through responsive support and efficient repairs.
Circular economy practices adopted to reduce waste and improve lifecycle value:
We extend the value of products and materials. Our Circular Economy ethos and vision for a waste-free world help all of our customers minimise waste and thus save on costs. Extended product lifecycles lead to long-term savings on manufacturing.
Enhanced customer satisfaction through fast, responsive after-sales services:
With any new product introduction into the market, after-sales service and support are pivotal to success. Our experienced team is well-versed in enabling customer satisfaction through on-time deliveries, excellent customer support and industry-leading repair and refurbishment services.
Find out more about Waysion by getting in touch with their team
Get in touch with our team to explore how we can help you
OUR LOCATIONS
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Ireland
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United Kingdom
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Poland
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Czech Republic
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Hungary
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Netherlands
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Taiwan